Managers work closely with different health professionals (eg doctors, nurses, therapists, health scientists), local authorities, volunteer groups, and the media. Their work is highly variable, depending on the part of Social Security that they work for.
In total, managers are responsible for more than one million employees of the Spanish public health system, and must manage millions of euros from public funds.
Administrators work in areas such as:
- The practice of general medicine.
- Ambulance services.
- Primary care centers.
- Mental health services.
- The hospitals.
- The Department of Health.
Primary Care Centers are currently responsible for the provision of public health services, where patients can go to receive both treatment or advice, such as surgeries or health care and home health care services.
Managers of Primary Care Centers work with general practitioners (GPs), nurses, dentists, opticians and pharmacists to make decisions, such as the organization of commissions and the combination of services that a local community needs.
They try to identify the needs of the local community, by analyzing the results of surveys and statistics, and they meet with community representatives.
Managers of Primary Care Centers are in charge of referring surgery cases to hospitals from health centers. They hire front desk and office staff, organize patient records and appointment systems, control budgets, and organize service shifts.
Hospitals offer a wide range of medical care and treatment, including outpatient services, accident and emergency services, surgery, and specialty care.
Managers of Social Security hospitals may be responsible for personnel matters, for example hiring administrative staff, organizing shifts, and setting up evaluation systems.
They can manage the day-to-day running of the healthcare facility and could also be responsible for financial management, for example setting budgets and managing resources with maximum efficiency.
Managers can prepare reports and business plans, and data analysis and statistics, and must present their findings at meetings. Administrators work closely with emergency services and social services, and with voluntary organizations.
They may also have to coordinate the different departments of support services in medical centers, such as catering, laundry and security. Sometimes these services are outsourced to private companies, so administrators may have to negotiate contracts and monitor the performance of those services.
They may need to represent their department or service to the media, for example, when it comes to explaining the steps they take to handle a high number of flu cases during the winter.
Administrators may have general responsibilities, or they may specialize in a specific area, such as information technology, human resources (including recruitment and training), financial management, health records, and information management (informatics). , as well as properties and facilities, communication systems, or project or purchase management systems and equipment management.
Senior managers working in the Department of Health are responsible for advising government ministers on health services policy. The Department of Health allocates resources and conducts surveys to obtain information on the population and its needs. Managers can help the government form preventive health programs, such as informing the public about the dangers of heart disease.